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Turnaround plan enables Mail Contractors of America to improve operational and financial performance.
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The value generated from technology investments varies tremendously among companies. Underperforming companies take a scattered approach to IT, lacking an enterprise strategy, spending plan and companywide governance. In contrast, market leaders and high-growth challengers outperform their competitors in how they exploit technology to meet the needs of the business.
Successful companies create comprehensive IT strategies that align with their business strategies. Best practices start with proactive CIO participation in corporate planning, and include forming a company-wide IT leadership group, engaging IT departments in business planning, evaluating the success of IT projects when completed, and measuring end-user satisfaction — all on an ongoing basis.


